Legal & Privacy

Customer Service

1. Customer Privacy Policy

Olivia’s Refillery (Pty) Ltd is committed to protecting your personal information. “Personal information” is defined in accordance with the Promotion of Access to Information Act 2 of 2000 (PAIA).

PAIA is available at: http://www.polity.org.za/attachment.php?aa_id=3569

2. payment options

We accept the following payment methods:

Visa
MasterCard
Diners Club
American Express
EFT (bank details provided on request)

3. Card Acquiring and Security

Card transactions are processed by PayGate (Pty) Ltd, an approved South African payment gateway. PayGate uses industry‑standard SSL3 encryption. No card details are stored on our website.

More information is available at: www.paygate.co.za

4. Merchant Outlet Country & Currency

All transactions are processed in South Africa, using South African Rand (ZAR).

5. Responsibility

Olivia’s Refillery (Pty) Ltd is responsible for all aspects of the transaction, including product quality, order fulfilment, and customer service.

6. Company Information

Website Operator: Olivia’s Refillery

Trading Name: Olivia’s Refillery

Physical Address:

196 Monument Road

Glen Marais

Kempton Park

1619

South Africa

Email: info@oliviasrefillery.com